(518) 456-6192Monday–Friday, 8:30 a.m.–4:30 p.m.16 Walker Way, Colonie, NY 12205

Authorized employees

Staff Access & Training

One organized starting point for Prime Care training, workplace policies, employee forms and safety resources.

Staff resource center

Training, policies and workplace guidance

Select any resource to continue to the protected portal. A staff password is required before internal documents can be opened.

01Employee handbook

2026 Employee Handbook

A 112-page internal guide covering employment policies, compensation and leave, workplace conduct, HIPAA and compliance, safety, performance, complaints, emergency preparedness and employee acknowledgment.

Open in secure portal
02Training

2026 Employee Training Manual

Complete the self-guided training sections, knowledge questions and employee acknowledgment as directed by management.

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03Workplace policy

Sexual Harassment Policy

Review Prime Care’s commitment to a workplace free from discrimination and sexual harassment.

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04Employee form

Harassment Complaint Form

Access the form for submitting a written report on your own behalf or on behalf of another employee.

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05Operations

Policy & Procedure Manual

Open the current staff policy and procedure resource available through the protected employee portal.

Open in secure portal
06Weather

Inclement Weather Guidance

Review office-opening guidance, supervisor notification procedures and South Colonie weather alerts.

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07Health & safety

COVID-19 Safety Precautions

Access the current workplace precautions and employee safety information maintained in the staff portal.

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08Emergency readiness

Airborne Infectious Disease Plan

Review Prime Care’s exposure-prevention plan and employee responsibilities under the New York HERO Act.

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Training reminder

Complete each assigned section

Training materials are self-guided. Review each assigned section, complete the knowledge-based questions and return the signed employee acknowledgment to management.

Selected topics may also be reviewed during quarterly staff meetings.

Access assistance

Need help opening a staff resource?

Contact Prime Care management during regular business hours.

(518) 456-6192
Call Prime Care: (518) 456-6192