About Prime Care
Prime Care Medical Equipment has proudly served the Capital Region since 1994. We understand that the right equipment can make a meaningful difference in safety, comfort and independence.
Our story
Prime Care works with patients, families, caregivers, healthcare professionals and insurance plans to coordinate equipment and supporting documentation. Our staff takes time to explain product use, answer questions and help customers understand available options.
We support customers across home care, long-term care and acute-care transitions. From mobility and bath safety to nebulizers, beds, ramps and stairlifts, our goal is dependable solutions delivered with respectful, compassionate service.
How we serve
We take time to understand the person, environment and care needs before recommending equipment.
We help customers understand product options, documentation, coverage requirements and next steps.
Our team coordinates with prescribers, caregivers and insurance plans when applicable.
We provide instruction, delivery and service support with professionalism and respect.
Our mission
“To deliver high-quality medical equipment and exceptional, compassionate service to help people live safely, comfortably and independently at home.”
Prime Care participates with many insurance plans and can bill certain plans as secondary coverage. Participation, benefits, medical-necessity criteria, authorization and documentation requirements vary by plan and product.
Coverage is never guaranteed. Contact us so we can review your specific situation.
We are here to help
Call our knowledgeable local team. We will listen to your needs, explain available options and help you understand the next steps.